Leaders have been quick to launch hackathons, while several firms have published APIs for fintech companies to build apps. Using algorithms, loans are delivered within minutes, and apps have come to fulfill every need.
Chatbots have become common, and we see insurance and banks employing them for customer service queries. This is also the era of self service, and BFSI firms are trying to automate every process where technology can improve efficiency with minimal human intervention.
Digital only banks are picking up the pace, and rapidly changing how banking services are consumed and delivered. Many financial services firms are also experimenting heavily with AI and Machine Learning.
Express Computer understands this huge digital shift in the BFSI sector,and has hence conceptualized the BFSI Technology Conclave – a conference that will witness India’s foremost thought leaders and influencers. This is the fourth edition of the conclave.